Privacy policy

Privacy Policy

Last updated: October 3, 2026

Hit Good LLC (“Hit Good,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which helps us provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following types of information:

Contact information: Your name, billing address, shipping address, email address, and phone number.
Payment information: Payment card information, billing information, transaction details, payment method, and payment confirmation. Payment information may be processed by Shopify and our payment service providers.
Account information: Username, password, account preferences, and settings, if you create an account.
Order information: Products you view, purchase, return, exchange, or cancel, as well as your order history.
Communications: Information you provide when you contact us, including customer service inquiries.
Device information: Information about your device, browser, IP address, network connection, and other technical identifiers.
Usage information: Information about how you interact with and navigate our website and Services.

How We Collect Personal Information

We may collect personal information from:

You directly, when you place an order, create an account, contact us, sign up for communications, or otherwise provide information to us.
Automatically, when you visit or use our website through cookies, pixels, and similar technologies.
Shopify and service providers, when they process information on our behalf to provide payment processing, hosting, shipping, fulfillment, analytics, customer support, and other services.
Other third parties or business partners, when permitted by applicable law.

How We Use Your Personal Information

We may use your personal information to:

Process and fulfill your orders.
Process payments and transactions.
Arrange shipping and delivery.
Process returns and exchanges.
Provide customer service and respond to inquiries.
Maintain and manage customer accounts.
Communicate with you about your orders, account, or our Services.
Send promotional and marketing communications when permitted by law and when you have consented or otherwise have the right to receive them.
Improve and personalize our website, products, and Services.
Detect, investigate, and prevent fraud, security threats, or other potentially unlawful activity.
Comply with applicable laws, regulations, legal processes, and governmental requests.
Enforce our Terms of Service and other applicable policies.
Protect the rights, property, and safety of Hit Good LLC, our customers, and others.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to operate our website, remember preferences, understand how visitors use our Services, improve our website, and support advertising or marketing activities where applicable.

You may be able to control cookies through your browser or device settings. Certain features of our website may not function properly if cookies are disabled.

How We Share Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide our Services.

This may include sharing information with:

Shopify and its service providers.
Payment processors and financial service providers.
Shipping and delivery providers.
Order fulfillment providers.
Website, hosting, analytics, and technology providers.
Customer service providers.
Marketing and advertising partners, where applicable.
Professional advisors, such as attorneys, accountants, or other service providers.
Government authorities or law enforcement when required by law.
Other parties when necessary to protect our rights, property, customers, or Services.

We may also disclose information as part of a business transaction, such as a merger, acquisition, sale of assets, bankruptcy, or similar transaction.

We do not sell your personal information for money.

Depending on where you live and applicable law, you may have rights regarding certain forms of targeted advertising or sharing of personal information. Where applicable, you may exercise those rights through the privacy choices available on our website or by contacting us.

Shopify

Our store is hosted by Shopify. Shopify collects and processes information about your access to and use of our Services in order to provide and improve its services.

Information you submit through our store may be transmitted to and processed by Shopify and its service providers, which may be located in countries other than your own.

For more information about how Shopify handles personal information, please review Shopify’s Privacy Policy.

Third-Party Websites and Services

Our Services may contain links to websites, applications, or services operated by third parties.

If you follow a link to a third-party website, that website’s privacy policy and terms will apply. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

Children’s Privacy

Our Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us at support@buyhitgood.com so that we can review and delete the information when required by applicable law.

Security

We take reasonable measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information is completely secure. We cannot guarantee that your personal information will always be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, complete transactions, maintain business and financial records, comply with legal obligations, resolve disputes, enforce our agreements, and for other legitimate business purposes.

The length of time we retain information depends on the type of information and the reason it was collected.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include:

The right to know or access personal information we maintain about you.
The right to request correction of inaccurate personal information.
The right to request deletion of personal information, subject to applicable legal exceptions.
The right to receive a copy of certain personal information in a portable format.
The right to opt out of certain forms of targeted advertising or sharing of personal information, where applicable.
The right to opt out of certain marketing communications.

You may exercise applicable rights by contacting us using the information provided in the Contact Us section below.

We may need to verify your identity before processing certain requests, as permitted or required by law.

We will not discriminate against you for exercising privacy rights provided to you under applicable law.

Marketing Communications

If you choose to receive promotional communications from us, we may send you information about products, promotions, sales, or other Hit Good updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Even if you opt out of promotional communications, we may still send you necessary non-promotional communications, such as order confirmations, shipping updates, account notices, or other transactional messages.

Global Privacy Control

Depending on where you live and applicable law, our website may recognize certain legally required privacy preference signals, including the Global Privacy Control (GPC), as an opt-out request for certain forms of targeted advertising or sharing.

For more information about Global Privacy Control, you can visit the Global Privacy Control website.

International Transfers

Last updated: October 3, 2026

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following types of information:

Contact information: Your name, billing address, shipping address, email address, and phone number.
Payment information: Payment card information, billing information, transaction details, payment method, and payment confirmation. Payment information may be processed by Shopify and our payment service providers.
Account information: Username, password, account preferences, and settings, if you create an account.
Order information: Products you view, purchase, return, exchange, or cancel, as well as your order history.
Communications: Information you provide when you contact us, including customer service inquiries.
Device information: Information about your device, browser, IP address, network connection, and other technical identifiers.
Usage information: Information about how you interact with and navigate our website and Services.

How We Collect Personal Information

We may collect personal information from:

You directly, when you place an order, create an account, contact us, sign up for communications, or otherwise provide information to us.
Automatically, when you visit or use our website through cookies, pixels, and similar technologies.
Shopify and service providers, when they process information on our behalf to provide payment processing, hosting, shipping, fulfillment, analytics, customer support, and other services.
Other third parties or business partners, when permitted by applicable law.

How We Use Your Personal Information

We may use your personal information to:

Process and fulfill your orders.
Process payments and transactions.
Arrange shipping and delivery.
Process returns and exchanges.
Provide customer service and respond to inquiries.
Maintain and manage customer accounts.
Communicate with you about your orders, account, or our Services.
Send promotional and marketing communications when permitted by law and when you have consented or otherwise have the right to receive them.
Improve and personalize our website, products, and Services.
Detect, investigate, and prevent fraud, security threats, or other potentially unlawful activity.
Comply with applicable laws, regulations, legal processes, and governmental requests.
Enforce our Terms of Service and other applicable policies.
Protect the rights, property, and safety of Hit Good LLC, our customers, and others.

Cookies and Similar Technologies

You may be able to control cookies through your browser or device settings. Certain features of our website may not function properly if cookies are disabled.

How We Share Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide our Services.

This may include sharing information with:

Shopify and its service providers.
Payment processors and financial service providers.
Shipping and delivery providers.
Order fulfillment providers.
Website, hosting, analytics, and technology providers.
Customer service providers.
Marketing and advertising partners, where applicable.
Professional advisors, such as attorneys, accountants, or other service providers.
Government authorities or law enforcement when required by law.
Other parties when necessary to protect our rights, property, customers, or Services.

We may also disclose information as part of a business transaction, such as a merger, acquisition, sale of assets, bankruptcy, or similar transaction.

We do not sell your personal information for money.

Shopify

Our store is hosted by Shopify. Shopify collects and processes information about your access to and use of our Services in order to provide and improve its services.

Information you submit through our store may be transmitted to and processed by Shopify and its service providers, which may be located in countries other than your own.

For more information about how Shopify handles personal information, please review Shopify’s Privacy Policy.

Third-Party Websites and Services

Our Services may contain links to websites, applications, or services operated by third parties.

Children’s Privacy

Our Services are not intended for children under the age of 13.

Security

We take reasonable measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information is completely secure. We cannot guarantee that your personal information will always be completely secure.

Data Retention

The length of time we retain information depends on the type of information and the reason it was collected.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include:

The right to know or access personal information we maintain about you.
The right to request correction of inaccurate personal information.
The right to request deletion of personal information, subject to applicable legal exceptions.
The right to receive a copy of certain personal information in a portable format.
The right to opt out of certain forms of targeted advertising or sharing of personal information, where applicable.
The right to opt out of certain marketing communications.

You may exercise applicable rights by contacting us using the information provided in the Contact Us section below.

We may need to verify your identity before processing certain requests, as permitted or required by law.

We will not discriminate against you for exercising privacy rights provided to you under applicable law.

Marketing Communications

If you choose to receive promotional communications from us, we may send you information about products, promotions, sales, or other Hit Good updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Global Privacy Control

For more information about Global Privacy Control, you can visit the Global Privacy Control website.

International Transfers

Your personal information may be transferred to, stored, or processed in countries outside the country where you live.

When required by applicable law, we will use appropriate safeguards for international transfers of personal information.

Complaints

If you have a concern or complaint about how we handle your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to submit a complaint to the appropriate privacy or data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements, or other operational reasons.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy and post the revised policy on our website.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Hit Good LLC
Email: support@buyhitgood.com
Phone: +1 844-444-4950Is